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For any questions, issues, or feedback about AI Radiologist:
support@medical.26.systemsWe typically respond within 24 hours on business days.
No. AI Radiologist provides educational insights and is not a substitute for professional medical advice, diagnosis, or treatment. Always consult a licensed healthcare provider for medical decisions.
Text-based consultations cost 1 credit. Image analysis costs 3 credits because vision models perform a more thorough review. Free users receive 3 credits on signup plus 1 daily bonus (max 5 stored). Subscribers receive monthly credit allocations.
You can upload photos of CT scans, X-rays, MRIs, ultrasounds, mammograms, and other medical images. Supported formats include JPEG, PNG, and HEIC. You can also capture images directly using your camera.
Yes. All API keys are stored server-side (never on your device). We do not track users or share data with third parties. You can request full data deletion at any time from your profile settings or via our data deletion page.
Subscriptions are managed through your Apple ID. Go to Settings → Apple ID → Subscriptions on your iPhone to manage or cancel your AI Radiologist subscription.
Please email us at support@medical.26.systems with a description of the issue or your suggestion. Screenshots are always helpful!